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Ntombovuyo F

1 reviews | Active since Jul 2024

02 Mar 2026, 08:59

Capitec never paid my funeral claim

On December last year I lost my cousin brother and I submitted a claim at Capitec which has never been paid till today no explanation nothing *** my number

0
Replies (6)
Capitec Bank
Capitec Bank's reply02 Mar 2026, 10:40
Official
Hello Ntombovuyo , please accept our sincere apologies for your loss.
Capitec Bank
Capitec Bank's reply02 Mar 2026, 10:40
Official
Could you please provide us with your case number?
Capitec Bank
Capitec Bank's reply02 Mar 2026, 11:43
Official
We’ve noticed there hasn’t been a response on the chat. We’re here if you still need assistance. Kindly let us know if you're still online🙏❤️.
Capitec Bank
Capitec Bank's reply02 Mar 2026, 12:55
Official
Thank you for contacting Capitec Bank, hope to chat with you soon. No further response is required from you as our chat will now be closed and you will be taken to our Customer Satisfaction Survey.
NF
Ntombovuyo F's update02 Mar 2026, 15:23
Reviewer Update
Capitec: Your claim is in Assessment stage. Case No:***5. Insurer: Centriq Life (I078) FSP 7370 / Capitec Life (IN0248) FSP 54090. NCRCP13/FSP46669. T&Cs
NF
Ntombovuyo F's update02 Mar 2026, 15:24
Reviewer Update
Capitec:. Case No:***5.