IS
Inge S
1 reviews | Active since Oct 2012
20 Feb 2023, 12:14
Capitec need to test their new technology before saddling it's clients with it.
Capitec decided to change their internet banking login. While it might be amazing ito security not so much if they haven't tested it properly. So today I needed bank statements for vehicle finance only to be told I have to go to a branch since they cannot resolve their new technology that is not working properly. Then I was charged R15 for bank statements that wouldn't have costed me half that much because of their incompetency.
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Replies (1)Capitec Bank's replyOfficial
20 Feb 2023, 13:16Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
Capitec Bank's reply20 Feb 2023, 13:16
Official
Good day Client Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank
