Capitec naked *******
You should be ashamed of yourselves!!! Firstly a public Facebook post of a naked customer in one of your branches clearly upset at the level of service offered to her...sies!! Then to add insult to injury I had a ***** incident which you don't want to resolve unless a fee of 150 is paid to reverse then additional 70 to cancel my card and an additional 80 to replace the card....totalling to 300 and no guarantee it will be resolved I had a balance of 335 at that time....so much for simplicity ...simply disgusting....I thought you brought good ethical banking to those who needed it. I will be closing my account in the near future and will make it my mission to publicize my disdain and non recommendation if you as a bank.....sies!!!!
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Replies (2)Capitec Bank's replyOfficial
03 Nov 2021, 20:02 Good day Jacques
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Nov 2021, 20:02
Official
Good day Jacques
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
17 Feb 2022, 18:01Hi Jacques
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Capitec Bank's reply17 Feb 2022, 18:01
Official
Hi Jacques
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
Thank you for your patience as we worked through your matter. We can confirm that it has been resolved.
You may contact Client Care or visit any Capitec branch should further assistance be required.
Kind regards
Capitec Bank
