Capitec must shut down they are actually ********

Worse bank ever!!!!!!! i am a young black male trying to chase hes dream and one of my dream is to own my house, my finical adviser advised me that if i want to realise my dream i need to ensure my credit score is good excellent and he gave me tips on how to make that happen and one of the tip was to get a loan from the bank and pay back the loan on time, a friend advised me to go to capitec bank which i did and i decided to go with them, Capitec requested for some documents which included my bank statement and payslip which has my pay date, the consultant helped me but seemed to have made an error on my pay date, which ended up affecting my credit score, i called Capitec to fight with them but they were insisting i go back to the bank with my documents for them to fix the date, which i did i got there at 10am was only done at 3:30pm was called to come back twice on that day which i didn't complain because i needed this to be done, i was assured that i would get follow up to inform me that this as been done, i had to be the one following up with the consultant at the branch i which proof in form of a whatsapp convo, he later assured me that everything has been done, only to find out that nothing has been done because capitec keeps sending me messages that i am behind with my payment, i called the head office to find out what is happening, they told me nothing has been done and i need to give my information again, firstly i am paying my bank for this debit order bouncing and my credit score is being affected keep in mind that it took me 6 years to build, my warning to you guys out there stay away from Capitec dont go for a loan they dont know what they are doing and they will destroy your credit score right now i am crying because my hard work basically will be for nothing i cant wait to pay off the loan and close that useless account, will be sending all this to the news paper and radio i have all the proof which is all the recordings and whatsapp convos, i have emailed ombudsman with all the proof waiting for someone from there to call me, guys stay away from Capitec don't say you wern't warned