#Capitec must fall

On the 1st of November R96 was debited from my account...later that day I got another debit of R1671 these transactions were from different INTERNATIONAL Companies that I know nothing about !!..Rushed to the bank and my complain was logged I was told the money wasn't not yet processed and the investigation was going to take 14 to 30days. And on day 14 only one transaction was charged back the R96 only!!!...I also got an sms from Capitec saying they are still busy with a further investigation for the other transaction later that day I got an sms saying my case has been closed since I authenticated the transaction,I have never heard of that company in my life.

Capitec has failed me big time in those 14days I was told I will get my money back since I didn't authenticate it and the money wasn't processed.I hate Capitec with all my heart!!!

Why was the R96 charged back but not the R1671????