Capitec most hated bank in 2026

New year same **** issue with Capitec. Capitec insurance has it paid my credit card for 2 months. I have previously queried this account wanting to understand why the instalment has not been paid. If there has been a change? Capitec insurance could at least have the decency to communicate this to me. But I have not had any correspondence as to why. Has the insurance now stopped paying my account? Must I pay the instalments? Last month they made a payment of R914 but it was immediately reversed. Now I've just received my credit card statement and it shows me I'm in arrears with that exact amount. Capitec I don't want to bank with you anymore. You people don't know what your doing. Worse is tou don't communicate with your clients. I hate you right now. So my account goes into arrears because of you, and now you will report to the credit bureaus I'm in arrears not because of me but because of your own negligence. I have had enough.