MZ
Mene Z

1 reviews | Active since Feb 2020

13 Jul 2023, 12:38

Capitec more like capi*****

*****ulent transactions went off my account on the 26th of May 2023, i immediately stopped my card and called the ***** department. To date no one has contacted me with regards to this. I have gone into the bank , made numerous calls and whatsapp enquiries with regards to the ***** case and nothing. All i get is , sorry for the inconvenience someone from the ***** department will contact you either via sms or email. still nothing! this is the worst service ever

0
Replies (1)
Capitec Bank
Capitec Bank's reply13 Jul 2023, 13:14
Official
Good day Mene

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank