DV
Derick V

1 reviews | Active since Jan 2017

13 Oct 2020, 12:35

Capitec more like Capi ****

I don't know if people at capitec use 3% of their brains or if they're not used to thinking at all. maybe it should be called Capi**** cause that's what it is. I made an immediate payment over 3 hours ago they're saying their ****ty system isn't working and I have to wait 3 days for the funds to appear. it's total bs i chose the immediate option cause i have an emergency they don't seem to understand that part and they literally said they cannot assist me and gave me the middle finger.

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Replies (2)
Capitec Bank
Capitec Bank's reply13 Oct 2020, 13:59
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
 
Feedback will be provided within five working days.  I trust that this situation will be resolved to your satisfaction.

Kind regards
Capitec Bank 

Best regards,

Capitec Bank
Capitec Bank's reply17 Oct 2020, 08:57
Official
Good day Derick V,

I confirm the matter has been dealt with and resolved.

Kind Regards,
Capitec Bank

Best regards,