NM
Nwabisa M
1 reviews | Active since Oct 2021
30 Oct 2021, 19:48
Capitec Money Send
I am so not happy with capitec my sister mistakenly transfer money to a wrong number she immediately went to the bank to ask for reverse they couldn't help they said the account that the money went to was in debts so that money can not be reversed.
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Capitec Bank's replyOfficial
31 Oct 2021, 08:34Good day Nwabisa
We are sorry to learn about your sister's negative experience. However, as a financial institution, we are unable we cannot reverse money from a client's account if it has already been utilized. We also cannot reverse money from a client’s account without their consent. This is dictated by legislation as well as the Code of Banking Practice. We are sorry that we could not assist your sister at this stage.
Kind regards,
Capitec Bank
We are sorry to learn about your sister's negative experience. However, as a financial institution, we are unable we cannot reverse money from a client's account if it has already been utilized. We also cannot reverse money from a client’s account without their consent. This is dictated by legislation as well as the Code of Banking Practice. We are sorry that we could not assist your sister at this stage.
Kind regards,
Capitec Bank
Capitec Bank's reply31 Oct 2021, 08:34
Official
Good day Nwabisa
We are sorry to learn about your sister's negative experience. However, as a financial institution, we are unable we cannot reverse money from a client's account if it has already been utilized. We also cannot reverse money from a client’s account without their consent. This is dictated by legislation as well as the Code of Banking Practice. We are sorry that we could not assist your sister at this stage.
Kind regards,
Capitec Bank
We are sorry to learn about your sister's negative experience. However, as a financial institution, we are unable we cannot reverse money from a client's account if it has already been utilized. We also cannot reverse money from a client’s account without their consent. This is dictated by legislation as well as the Code of Banking Practice. We are sorry that we could not assist your sister at this stage.
Kind regards,
Capitec Bank