Capitec Mobile Banking Fail
Had to do a factory reset on my mobile and then did a Titanium restore of App & Data. I get to Capitec's first screen where you choose "Transact" or "Prepaid" etc. When I click on any one of those options then the following screen remains blank with a rotating hour glass. Come on guys, it looks like Capitec is starting to struggle.
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
I acknowledge your posting, and have referred it to Keshia Nomdo for immediate attention.
Feedback will be provided within 5 working days. I trust that this situation will be resolved to your satisfaction.
Complaint Management
Capitec Bank
Best regards,
Good day Mr Rother
I trust that you are well.
Please be advised that I have been attempting to contact you via telephone to no avail.
In order for me to escalate your matter for investigation, I require additional information from you. I sent you an email, kindly provide me with the details requested in the email.
Thank you for taking the time to peruse my message and I await your feedback.
Please feel free to contact me if you have any questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management Officer
Complaint Management
Best regards,
Good day Mr Rother
I trust that you are well.
Please be advised that I have been attempting to contact you via telephone to no avail.
In order for me to escalate your matter for investigation, I require additional information from you. I sent you an email, kindly provide me with the details requested in the email.
Thank you for taking the time to peruse my message and I await your feedback.
Please feel free to contact me if you have any questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management Officer
Complaint Management
Best regards,
Good day Mr Rother
I trust that you are well. Following on our telephone conversation today, I trust that I was able to assist you with your matter and it has been resolved accordingly.
Please feel free to contact me, should you have any additional questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management Officer
Capitec Bank
Best regards,
Good day Mr Rother
I trust that you are well. Following on our telephone conversation today, I trust that I was able to assist you with your matter and it has been resolved accordingly.
Please feel free to contact me, should you have any additional questions or concerns regarding this matter.
Kind regards
Keshia Nomdo
Complaint Management Officer
Capitec Bank
Best regards,