DQ
Dave Q
1 reviews | Active since Mar 2009
17 Nov 2019, 08:51
Capitec Mobile Banking down...again!
Capitec's mobile banking app has been offline, or inaccessible for most of this weekend, since Friday 15th. This appears to be a pattern now; End of month and weekends it is virtually impossible to access mobile banking. Seriously Capitec, fix this, or I am taking my business elsewhere!
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Replies (2)
Capitec Bank's replyOfficial
18 Nov 2019, 10:28I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply18 Nov 2019, 10:28
Official
I acknowledge your posting, and have referred it to Complaint Management for immediate attention.
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Feedback will be provided within five working days. I trust that this situation will be resolved to your satisfaction.
Kind regards
Capitec Bank
Best regards,
DQ
Dave Q's updateReviewer Update
18 Nov 2019, 10:55Monday a.m. 10:45. I cannot log into Mobile Banking again! "Connection error Please try again later" This has just become a total mess, and I am going to visit other banks today and tomorrow to see what can be done.
DQ
Dave Q's update18 Nov 2019, 10:55
Reviewer Update
Monday a.m. 10:45. I cannot log into Mobile Banking again! "Connection error Please try again later" This has just become a total mess, and I am going to visit other banks today and tomorrow to see what can be done.