XM
Xavier M
1 reviews | Active since Aug 2021
28 Feb 2022, 14:17
Capitec Mobile Application
The Capitec mobile application is not applicable with Huawei 8I device. There are hundreds of complaints about this yet Capitec is failing to address this issue. I have contacted the call centre yet I am being directed to the branch. Hundreds of people have expressed the dissatisfaction of receiving the same useless advice. I have been a client of Capitec for more then 10 years. If this issue is not rectified, will I be forced to move over to a bank who's platform is able to accommodate me!
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Capitec Bank's replyOfficial
28 Feb 2022, 17:17Good day Xavier
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply28 Feb 2022, 17:17
Official
Good day Xavier
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
We acknowledge receipt of your query and have assigned your matter to a designated official.
You will receive further contact within the next business day.
Kind regards
Capitec Bank
Best regards,