RS
Rodge S
1 reviews | Active since Mar 2022
03 Mar 2022, 08:35
Capitec, mistake deposit
Hello Peter, I am a Capitec client. I made a deposit of R3000 mistakenly to the wrong account of another capitec. I called the guy asking if he could transfer it back, he refused. I went to the bank they said the money is already withdrawn. So basically I could not get assistance. All the money is gone just like that. The bank also told me that I can get the money only if the guy is willing to return it back. I went to the police station to report a case the police told me that they cannot assist me there's no case because I deposited the money myself.
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Replies (1)Capitec Bank's replyOfficial
03 Mar 2022, 08:38Good day Rodge
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2022, 08:38
Official
Good day Rodge
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
