RS
Rodge S

1 reviews | Active since Mar 2022

03 Mar 2022, 08:35

Capitec, mistake deposit

Hello Peter, I am a Capitec client. I made a deposit of R3000 mistakenly to the wrong account of another capitec. I called the guy asking if he could transfer it back, he refused. I went to the bank they said the money is already withdrawn. So basically I could not get assistance. All the money is gone just like that. The bank also told me that I can get the money only if the guy is willing to return it back. I went to the police station to report a case the police told me that they cannot assist me there's no case because I deposited the money myself.

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Replies (1)
Capitec Bank
Capitec Bank's reply03 Mar 2022, 08:38
Official
Good day Rodge 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank