KM
Kagiso M

1 reviews | Active since Oct 2024

29 Oct 2024, 14:21

Capitec missing payment

Ever since I’ve transferred money into a different account with correct details on Friday the 18 October 2024, the money has not reflect even today..I’ve been calling and they’re only saying my case is still under investigation, same story everyday. Capitec I need my money back please.R2000 is a lot of money…I don’t know if I’m allowed to give in my reference number on this complaint.

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Oct 2024, 14:46
Official
Good day Kagiso, thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.