SS
Sandisiwe S
1 reviews | Active since Jan 2014
03 Mar 2021, 08:38
CAPITEC MISLEADS PEOPLE,SO THAT THEY CAN DECLINE FUNERAL PAYOUT
I am sick and tired of this bank, I ALWAYS HEAR PEOPLE SAY WHEN IT COMES TO FUNERAL POLICY THEY ALWAYS HAVE ISSUE, they are now creating a problem for me now, as per the update sms money was debited today I get an sms saying I must pay my policy they didn't get money as is I have enough money, I get my salary at this bank, I will tell EVERYONE THAT GOES TO MY GRANDFATHERS SHEMBE CHURCH TO STOP USING CAPITEC....
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Replies (2)
Capitec Bank's replyOfficial
03 Mar 2021, 09:27Good day Sandisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply03 Mar 2021, 09:27
Official
Good day Sandisiwe
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's replyOfficial
05 Mar 2021, 16:43Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
Capitec Bank's reply05 Mar 2021, 16:43
Official
Good day
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank
As discussed telephonically, I have advised accordingly.
Kind regards
Complaint Management
Capitec Bank