1 reviews | Active since Nov 2011
Capitec ****ming me and charging higher interest rates
I had a detailed look at my Credit Card Statement for January. I am so shocked that Capitec Bank could be that ********* and charge me more interest than it is supposed to be. I have a credit card with R20,000.00 limit. The interest rate is 22.25% per annum. So the total interest amount per annum is R20,000.00*0.2225=R4450. Per day it is R4450/365=R12.19. For January the interest rate was supposed to be R12.19*31=R377.89. But Capitec charged me R655.98 on the 01 January - 31 January 2024 statement. This is R278.09 overcharge. This means that my annual interest rate is no longer 22.25% but now 38.62%. Is this how this bank is skimming poor people and making money by overcharging them interest? If it is someone uneducated or ********, they won't notice that they have been overcharged and this will continue forever.
I am going to escalate this complain to the Ombudsman for banking services and to the NCR.
I will have to pay off this credit card and close all my accounts with this ********* bank.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regardsCapitec Bank
