Capitec ****mers

I am a capitec client from yesterday on my App I was on zero balance I thought it'll be ohk as they once done that and was sorted when i woke up in the morning still the same and i had to chat with them on their WhatsApp chat sad part is they are saying I am doing ***** with my account how can i do ***** where as i have only 2700 in my account which is only my balance i have to travel to my work i am so disappointed indeed with this bank all i need is my money and i am leaving their bank in peace my kids need school transport money and it is with Damn capitec.please make sure that i get all my money that i worked hard for back immediately.💔💔💔💔💔😭😭😭😭😉I also have to go to work tomorrow is Monday so Capitec needs us to withdraw all the money and walk around carrying our money in the bags so that we get ******? Because I thought when its in the bank is safe but unfortunately not.so disappointed.