Capitec Menlyn doesn't have R5.00 change

<p>This morning, I went to the Menlyn mall branch to deposit R 1876.00 for some handy work done for my house.</p> <p>When I got there I went straight to the deposit section of the branch, the teller asked me for my ticket and I didn’t know what she was talking about because I don’t bank with Capitec. So I had to walk back to the get a ticket. Anyway, I gave the teller R 1 900.00 and she told me that she took R 100.00 and said she doesn’t have change and is coming back. She comes back with R50,R20,2*10 and 2*R5.00 and she puts that on the table and says “ That’s the best I could do, you need to go and find change for R 5.00 so you can make your deposit “I am supposed to leave with R1 900.00 and look for R5.00 change when I’m in a bank. SIGH!!! I’M IN THE BANK; WHERE ELSE CAN SOMEONE GO TO LOOK FOR CHANGE?? REALLY? I SAID NO AND I’LL WAIT UNTIL SHE GETS CHANGE. She asks me to step aside so she can help some else, which I do. So she gives me the money back and I said no! You can’t give me the money back because I has already disclosed the deposit banking details which she too verified. So which means she cancelled my transaction. So I asked for the manager and she says “oh, dot worry, he’s coming” taking her time I waited. When the manager arrived I explained and he went to the back and he came back with R5.00 change.</p> <p>This is true disrespect and undermine. Respect and service to ALL customers is principle.</p> <p>The world owes her nothing. In future I will make sure not to use the Capitec in Menlyn. As a business woman, It’s very disappointing. Deposit ***</p>