Capitec Meadowdale Mall

Good day

I went to your capitec atm Meadowdale mall, hours ago to do a withdrawl, the money went off my account, but the atm never dispensed the monies. There and then I went inside the bank, a call was logged and now I am still waiting for the monies to return to my account. This un acceptable. I had to cancel a delivery order, due to this nonsense. I want my money back into my acc asap. Clearlt if you do your investigation amd check the atm and cameras you can clearly see for yourself no monies dispensed to me. Why did the monies not automatically return to my account? Now its a waiting game, this is absolute bees wax, I want my monoe returned immediately. I am happy to move my affairs to another banking institute, if this is the way a long standing client gets treated!