1 reviews | Active since Sept 2016
Capitec Manager changed my torn R200 note with his
<p>I would like to say thanks to the Capitec manager based at Jubilee Mall in Hammanskraal. On the 23rd of September 2016 I went to this branch to change my torn R200 note that was withdrawn from the branch ATM few days ago but the consultant told me it is too late to have it changed as I should have contacted the call centre within 60 minutes on withdrawal of cash. The Manager in charge took out his wallet, swapped my torn R200 note with his and for that I would to say THANK YOU very much. The manager was very humble, understanding and indeed shown a caring to the customer.</p> <p> </p> <p>Regards,</p> <p>Sipho Mahlangu</p>
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to the branch manager at the Jubilee Mall in Hammanskraal, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank
Thank you for your comments. Capitec Bank has established a reputation for delivering service excellence, and we're pleased to hear about your great experience.
I will pass on your kind words to the branch manager at the Jubilee Mall in Hammanskraal, we trust that your future association with Capitec Bank will continue to live up to your expectations.
Complaint Management
Capitec Bank