Capitec Mall of Africa Bad Service

Good day,

I have serious concerns about Capitec Bank at the Mall of Africa, they are constantly offline and only have 1 ATM in such a big mall, you cannot deposit money inside the bank ever and there’s only 1 ATM to withdraw and deposit money, I asked them how is that possible? There Q’s are always very long and unbearable. I felt I must report this bad service. I have Capitec as an additional account and constantly have to make deposits into this account, but I regret this. They need to up their game and I am going to monitor this, with such a huge number of customers the least you can do is to treat them with respect and be considerate, since you are making all the money from them. I actually called the service pathetic and left.