Capitec Mall of Africa

<p>yesterday morning on 05 march 2017 at 09:30, I went to capitec branch at mall of africa to get a replacement card. To my astonishing surprice the consultant rude and unhelpful it was like i was bothering him. the name of the consultant is Prof. He then call the assistant branch manager by the name of sihle whom was very rude. Does not have any customer service and no managerial s****s. the assistant branch manage made suggestions and insinuations that im was lying about my replacement card, felt more like an interogation that bank service. I drove all the way from pretoria to mall of africa capitec only to get a ****y service from both a consultant and the assistance branch manager, I could even get my replacement card. No managerial s****s and leadership s****s whatsoever, not what i would expect from an assistant branch manager. Sihle and Prof.</p>