CH
Christelle H
1 reviews | Active since Jun 2023
06 Apr 2025, 18:41
Capitec makes empty promises
My friend is now on day 45 of waiting for a 7 day payout of money belonging to her. This is a joke. She's stranded and Capitec could care less. While you sleep warm and eat she suffers. This is beyond unacceptable Capitec. Shame on you Capitec!!
Helpful (0)
Replies (3)0
Replies (3)
Capitec Bank's replyOfficial
07 Apr 2025, 08:32Good day Christelle,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
Capitec Bank's reply07 Apr 2025, 08:32
Official
Good day Christelle,
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Best regards,
CH
Christelle H's updateReviewer Update
07 Apr 2025, 15:05Still no assistance from Capitec. Empty promises of phoning back but nothing..... Ridiculous doesn't do it justice.... So disappointed. Will never refer anyone to do any business with Capitec
CH
Christelle H's update07 Apr 2025, 15:05
Reviewer Update
Still no assistance from Capitec. Empty promises of phoning back but nothing..... Ridiculous doesn't do it justice.... So disappointed. Will never refer anyone to do any business with Capitec
CH
Christelle H's updateReviewer Update
07 Apr 2025, 15:06Almost 21 hours later... No help at all....
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Christelle H's update07 Apr 2025, 15:06
Reviewer Update
Almost 21 hours later... No help at all....