CAPITEC MAFIA BANK

Capitec is one of the worst Bank Guys. SARB/Prudential Regulatory needs to intervene. My money was ****** early January to find the Betway account.Went from pillar to post to get the matter resolved and possibly the refund. I was told that i compromised my pin. I let it go and opened account with standard bank and switched the debit orders to standard bank including the of capitec. Went to capitec and give them banking details of standard bank to take their monthly debit order for a loan. Come pay, i deposited money into capitec bank for other debit order whose debit order were not switched over. I told one of the lady at Capitec Branch that they should deduct their money, they said the will. they didn't and it was towards month end the money was exhausted in my account. The account was in arears and attracted interest. Went to the bank last 2/March 2023 and asked, why is it difficult to deduct, They checked their system and the standard bank reflected as my new banking details -they called head office- they said the debit order will be deducted on monday,06/03/2023. Yesterday around pass 17:00 received a call that my account is in arears and must go to the bank? so why this ups and down? is it because i am no longer banking with them they are just frustrating me? what needs to be done if you have captured my banking details but you are unable to deduct so that i can intentionally remain behind with instalments and ultimately bad credit record.