Capitec - lower fees - MUCH lower service

Capitec bank will tell you in their advertismanets that they recruit hundreds of thousands of people a month. Low cost banking and excellent service. What a load of hogwash. On the 11th I enquired about an amount taken without my consent and had it reversed. It had not actually gone through the account yrt - how simple.The lady at Rosebank said 7 days. On Saturday the 12th I went into Bel-Air where I was told 8 days. On both occasion when queried I got a blank look from the "assistants". They did not have the compassion or empathy of a rabid dog. Today I walked to Rosebank again. Now I am told, by the lady I spoke to it is 8 - 14 days. It is still under investigation. I am happy that your staff are pracrising ro be detectives in the police force but not on my time. I want the money in, available this after noon or we wil;l be redecorating your offices in Dulux double coat baby nappy colour. Fix it - have any of tou noticed the 23rd of JANUARY. Or do you have your own little petty cash tin like VPS?