CAPITEC LOAN SHARK TENDENCIES, *****S AT BEST

I bought Telkom 2Gb from a capitec app yesterday on the 5/5/2020 but I never recieved it, I called the call center and I was told I need to wait for 24 hrs for the data I needed at that time, today after 24 hours the money hasn't reflected back into my account and still no data. I called the head office and was told they will escalate the matter , I called the complaints department till my airtime ran out. CAPITEC REFUND ME NOW!!! This is not the first time I deal with an issueike this, CAPITEC IS TRULY A LOAN SHARK, THEY KEEP YOUR MONEY WHILE THEY FAIL TO PROVIDE A SERVICE THEY CHARGE YOU FOR... NEVER BANK WITH CAPITEC the most incovinient bank, customers don't come first here only thievery and RUDE Staff.....