NM
N M

1 reviews | Active since Jun 2024

29 Jun 2024, 10:21

Capitec loan handed over

My Capitec loan account has been handed over. I contacted the lawyers and made an arrangement and asked if they could ensure my account is being updated at the credit bureau with the monthly amounts.

They said I should contact Capitec to ensure that will be done. Capitec said my account is sold to the lawyers so I should contact them.

Could I get a straight response please. Who is responsible to ensure the monthly amount’s reflect and the update is sent through to the credit bureau?

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Replies (1)
Capitec Bank
Capitec Bank's reply29 Jun 2024, 11:08
Official
Good day N M. Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. Kind regards Capitec Bank.