KS
Kwetepe S
1 reviews | Active since Nov 2020
30 Nov 2020, 17:51
Capitec loan
I have loan at capitec bank,now I've been retrenched at work and I did send my retrenchement documents to the bank then they told me they can't help me because my account is been handed over to the lawyer's then i have to make an payment arrangement with them and remember i have no income now,so can you guys help me to solve this matter
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Capitec Bank's replyOfficial
01 Dec 2020, 08:17I regret learning of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Capitec Bank's reply01 Dec 2020, 08:17
Official
I regret learning of your negative experience, please allow us the opportunity to investigate this matter in depth.
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank
Complaint Management will take ownership of this investigation and will provide you with feedback within the next five working days. I trust that the matter will be resolved to your satisfaction.
Kind regards
Capitec Bank