KK
Kelebogile K

1 reviews | Active since Jul 2024

04 Sept 2024, 18:34

CAPITEC LOAN

I took a loan with Capitec 2019 which was supposed to end this year,31 July 2024. To my surprise it has been extended or increased with 2 months . I enquired about this issue and was told that the supervisor from collection department will call me. I never received a call from,I called several times with no answer concrete answer from them until I went to the branch which then told me the case was closed. Only for them to say during COVID interest was increased hence there was an extension. Ok come September the month which is supposed to be the last month,I went and asked for a settlement, R 29 779.08, How so? I am left with 1 month,I have never skipped any payment, i have never asked for payment holiday but I am being ****** of my hard earned money. I hate Capitec with all my being. I still have the contract with me.

CAN SOMEBODY PLEASE HELP ME, PLEASE I CANT AFFORD TO PAY ANYMORE.

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Replies (1)
Capitec Bank
Capitec Bank's reply04 Sept 2024, 20:40
Official
Good day Kelebogile, we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank