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eddie E

1 reviews | Active since Jul 2015

23 Jan 2017, 13:27

Capitec Loan

<p>This bank have no clue what is going on.every day i get a phone call to explain what they are doing wrong.signed for my debit order to go off on 25 each month so theire system decided will go of the 9 so i reverse it as thy took my last money.now they makeing my name bas aswell i need to take 0ff from work to go make my payment because debit order wont go off now as i did it went to a branch just toe here invalid account must go to a spar or pick n pay.theire service is very poor easy to get a loan but poor costumer service never in my life again!!!!!!!</p>

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Replies (1)
Capitec Bank
Capitec Bank's reply23 Jan 2017, 15:49
Official

I acknowledge your posting, and have referred it to Robin Klein for immediate attention.

Feedback will be provided within 3 working days, and I trust that this situation will be resolved to your satisfaction.

Complaint Management

Capitec Bank