SS
Sean S

1 reviews | Active since Mar 2024

08 May 2024, 10:07

CAPITEC LEADER IN ****MERS

Capitec, ****ITEC BANK !!!!!HUGE ****, WORST BANK IN THE WORLD, FELLOW PUBLIC BE AWARE !!!!!!!

My banking details were compromised, as well as my bank app on my phone, at Gun point, for 12 hours, was held hostage, significant money was *****ulently with-drawn from my card and transferred from my banking app, Capitec response, ''Sorry for your lose, unfortunately we cannot assist as you divulged your bank card pin and app log in code''. The same incident, company banking app was also *****ulently transferred and withdrawn from the company bank card, with a very detailed and thorough investigation from FNB, all money that was *****ulently ****** was reimbursed, hats off to FNB, they were absolutely outstanding, there customer support, continuous updates, IT MAY NOT MAKE A DIFFERENCE BUT AS FAR AS I GO I ENCOURAGE FAMILY, FRIENDS TO STAY AWAY FROM CAPITEC, ****TEC BANK

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Replies (2)
Capitec Bank
Capitec Bank's reply08 May 2024, 11:20
Official
Good day Sean Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec
SS
Sean S's update08 May 2024, 11:24
Reviewer Update
Good day, no need to reply, I have handed you over to the ombudsman, and neither could resolve the issue, so on the given day i was ****** twice by the perpetrators and by my bank Capitec.