capitec laywers trendning me while paying

good morning

i have being traumatized and trend by the lawyers who claim that capitec authorized them to harass me

my name is under debt consellor i have being paying since i have being sending proof of payment that i got from hyphen and nothing is working

i get called 5 times a day and trend by consulted i am paying proof of payments has being made i am under noko debt counselors i have being calling the also to inform they have being cc me in all emails sent to capitec lawyers but no help

can i please have clarity is money not enough or what could be the problem for victimize like this

and id the money is not enough why i was not advise

and balances are not going down instead is increasing every day

thank you

nthabiseng khumalo ***