Capitec lately fail to deliver

Item: Capitec Bank
Rating: 1
Author: Roos T

Capitec please remove this “safety feature “ selfie nonsense immediately as it took me 15 min to make one payment. If you want to implement something, make sure it works. I’m moving to another bank - this was the last straw.

Helpful (0)

Replies (3)

Capitec Bank's replyOfficial

13 Dec 2023, 19:40

Good day Roos we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Capitec Bank's reply13 Dec 2023, 19:40

Official

Good day Roos we acknowledge receipt of your query and have assigned your matter to a designated official. You will receive further contact within the next business day. Kind regards Capitec Bank

Roos T's updateReviewer Update

13 Dec 2023, 19:44

Don’t contact me if you haven’t deactivated this nonsense or fixed your app.

Roos T's update13 Dec 2023, 19:44

Reviewer Update

Don’t contact me if you haven’t deactivated this nonsense or fixed your app.

Capitec Bank's replyOfficial

14 Dec 2023, 09:14

Good day Roos

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.

Kind regards Capitec Bank

Capitec Bank's reply14 Dec 2023, 09:14

Official