Capitec Lakeside Mall

<p>I opened my account 2013 and i immediately signed up for internet banking. No one told me i that theres a 10 digit activation code that i have to keep safe. Today i try buying some items online and they ask me for the code. I call the bank and the lady on the line Ofentse tells me i have to come to the branch to get a new code. I expressed the fact that i was not told to keep this code and she just kept quiet. I had to ask her if she's still on the other side of the line and she let out a sigh and really didnt sound interested in helping me.</p> <p> </p> <p>I'm moving my salary to FnB. atleast there im sure the internet banking wont be such a drag. </p> <p> </p> <p>Im also certain that who ever i call will help me and not behave as if they doing me a favour by answering the phone. Im so disappointed in Capitec. To think i have recommended it to so many people. What a waste.</p>