ZH
Zola H

1 reviews | Active since Jan 2019

11 Nov 2025, 13:42

Capitec lack of support

They allowed a double debit and could not assist me in reversing my money at the branch citing that there it is a debit mandate, I feel like this debit mandate system is flawed and I am thinking of changing my income and use a more secured bank

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Replies (1)
Capitec Bank
Capitec Bank's reply11 Nov 2025, 14:37
Official
Good day Zola, Thank you for letting us know of your concern and for your patience while we explore this matter. We have assigned your query to a designated official, who will contact you within the next business day. Kind regards Capitec