Capitec lack of communication... 06/02/22
Absolutely ridiculous that we as capitec clients did not receive ANY form of coms about the service outage on 06/02/22... now as a client trying to pay for fuel i can't because I didn't know that the system is down and now look like a complete and utter fool because I am not able to pay when the is more than enough money in my account... truly disgusted in the lack of coms between capitec and us as customers...
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Replies (1)Capitec Bank's replyOfficial
06 Feb 2022, 05:53Good day Brian
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply06 Feb 2022, 05:53
Official
Good day Brian
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
