1 reviews | Active since Oct 2016

06 Feb 2022, 01:32

Capitec lack of communication... 06/02/22

Absolutely ridiculous that we as capitec clients did not receive ANY form of coms about the service outage on 06/02/22... now as a client trying to pay for fuel i can't because I didn't know that the system is down and now look like a complete and utter fool because I am not able to pay when the is more than enough money in my account... truly disgusted in the lack of coms between capitec and us as customers...

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Replies (1)
Capitec Bank
Capitec Bank's reply06 Feb 2022, 05:53
Official
Good day Brian 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank