Capitec Kroonstad

I went on Saturday to Kroonstad Branch to put a stop order on my account. The lady said everything it find, but if it still goes off I must just come in and they will revers it. Yesterday it gone off, today when I went in the gentlemen said sorry it to late they can not revers it. According to me it not allowed by law to deduct twice from one account, but Capitec gone do it.<br> Similar thing happened with my husband, they told him, come over to us and we will take all your accounts over. Just wait till your salary is in, when he went back, they said sorry they don't take this and that over. But when he open the account they said sure we will help you, no they come with story after story why they can't help him. but they said nothing of this in the beginning. <br> I think Kroonstad branch is not proper informed how to do there job.