CAPITEC KNOWS HOW TO LOSE A CUSTOMER

After more than 30 years with my existing bank, I had had enough of bad service and decided to change to Capitec. I opened a savings account last year and have now app**** to change my debit orders, which they advised they would do for me (did not tell me that they could not do them all). However, I app**** for a credit card and only wanted a limit of R5000,00. I was turned down due to "affordability". However they could offer me a loan of R20500,00! So they think I can afford to repay R20 500,00, but not R5 000,00???? The consultant could not understand why the application was turned down. At my current bank my credit card limit is R30 000,00. However, I qualify to increase it up to R70 000,00. I own my own home - unbonded. I paid cash for my vehicle (2020 model) and had my investment portfolio with me at the bank. I am most offended by Capitec turning down my Credit card application. I am now looking for another bank, as I have reached the stage of my life that I am no longer prepared to accept bad service.