LL
Lerato L
1 reviews | Active since Mar 2022
21 Apr 2023, 15:59
Capitec ke ****
On Monday 17 April 2023 I purchased an Ott voucher worth R300 using Capitec app and it gave me an error message, but money was deducted from my account I then called capitec they told me it will b reversed back in 24hrs, 24hrs later I called again I was then told to log a call I did soo via WhatsApp I then made a follow up then they escalated my call until now I haven't received any feed back.
I want my money CAPITEC
Ref number: ***
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Capitec Bank's replyOfficial
21 Apr 2023, 19:08 Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,
Capitec Bank's reply21 Apr 2023, 19:08
Official
Good day Lerato
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Best regards,