Capitec - just when you thought it could get NO worse...

Well, I have another entity that I want to give people the heads up on - MAKE SURE ABOUT YOUR CREDIT INSURANCE POLICY IN CASE OF RETRENCHMENT, like in my case.

You WILL be taken hostage, as all of a sudden, AT WILL, certain amounts are not settled in full.

Any other people who had to take a salary cut due to Covid, and were then retrenched, only to find out that there is all kinds of little things written between the lines, that are suddenly applicable?

Don't accept what they tell you, refer the matter to the Ombud. It seems as if the financial industry in general has a template like the ones used when they mark your answers for a learner's license.