Capitec just ignore me because they cant help
I lodged a complaint on the 13 th of October against Capitec that I cannot sign in to my internet banking account. They rep**** that a designated officer will contact me within ONE working day. He must have lost his way because 6 days have passed an no sign of him yet. Another weekend is on my hands and I still can't get my money from the bank account. Please what can I do to get my money out of Capitec to be able to pay my beneficiaries and buy food I am despondent Please tell me where can I get help.
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Replies (1)Capitec Bank's replyOfficial
19 Oct 2022, 18:01Good day Giel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply19 Oct 2022, 18:01
Official
Good day Giel
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
