Capitec just froze my account

About a month or so I was using my bank app and few days later I couldn't use my app or account I couldn't get to the bank to find out whats wrong . Then I realized my bank account is frozen , reason for that I don't know capitec didn't call me or informed me nothing and I need my account cause thats where I get my income. I'm so frustrated and I don't have any money to get to the bank or open an account