LS
Lucia S

1 reviews | Active since Dec 2018

17 Dec 2018, 10:04

Capitec its ******** us our last cents

I used the capitec self service, using my airtime, my energy. And i sent her R400 and she only recieved R374. How possible is it that the notification claim that the was an amount of R400 received and only R374 is available.

0
Replies (2)
Capitec Bank
Capitec Bank's reply18 Dec 2018, 12:16
Official
I acknowledge your posting, and have referred it to Pheliwe Baartman for immediate attention.
 
Feedback will be provided within 5 working days.  I trust that this situation will be resolved to your satisfaction.

Complaint Management
Capitec Bank
Capitec Bank
Capitec Bank's reply20 Dec 2018, 08:45
Official
Good dayAs discussed telephonically, I trust that your issue is now resolved.Pheliwe BaartmanComplaint ManagementCapitec Bank