PD
Paul D
1 reviews | Active since Sept 2024
20 Sept 2024, 12:12
Capitec IT dept useless
Battling to open a business account. CAPITEC IT dept useless. Can't log in on the app or pc and they can't sort it out. Their OTP function is not working. Keeps telling me it detected a sim swap. Nothing wrong with my sim.
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Replies (2)
Capitec Bank's replyOfficial
20 Sept 2024, 14:12Good day Paul
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's reply20 Sept 2024, 14:12
Official
Good day Paul
Thank you for letting us know of your concern, and for your patience while we explore this matter.
We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank.
Capitec Bank's replyOfficial
25 Sept 2024, 14:05Hello Paul
In response your complaint, kindly refer to our telephone conversation held on 25 September 2024 / email correspondence sent to you on 25 September 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 25 September 2024 / email correspondence sent to you on 25 September 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
Capitec Bank's reply25 Sept 2024, 14:05
Official
Hello Paul
In response your complaint, kindly refer to our telephone conversation held on 25 September 2024 / email correspondence sent to you on 25 September 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank
In response your complaint, kindly refer to our telephone conversation held on 25 September 2024 / email correspondence sent to you on 25 September 2024, as outcome of complaint.
Please feel free to contact us directly should you have any other enquiries relating to the matter.
Kind regards,
Capitec bank