Capitec is with online frausters

Hello capitec...I am closing my business with you. In July a bought a subscription online using my capitec account to pay 199 ,I had to log in to verify its really me and to authorize the payment...i was not happy with the service I then send the company an instruction to terminate. End of August R999 went off my account in the early hours of the morning ,first thing thing I went to ask the bank to reverse..I could still see the money was still reflecting on my side. I was informed by a call centre person whom the consultant phoned that they will charge me R80 for that and I agreed. 2 weeks later I receive a call from a gentlemen from the bank saying I didn't comply with the cancellation of the online service. I then informed him it's my money in the bank and I expect protection from the bank and that if the company sues,they will sue me and I will stand for myself.

He said they won't refund me whether I use the service on not..My issue here is I wanted my R999 reversed and the bank refused.

PUBLIC SHOULD BE MADE AWARE CAPITEC IS PART OF THE ONLINE ****S AS THEY MAY BE GETTING A CERTAIN PERCENTAGE FROM OUR MONEY THE TRANSFER TO THESE ****S. PEOPLE MONEY IS NOT SAFE AT CAPITEC.

IT SHOULD BE ME AUTHORISING MY PURCHASES ITS MY MONEY NOT THE BANK.