Capitec is vultures

Sooo frustrated with capitec bank. I am a loyal customer for 2 years now. I had a previous loan with capitec and a current one now, i have never missed on payment with capitec. They are absolute vultures. My account is to be debited on the 25th of each month, every 25th before 9am i get a phone call from capitec enquiring when i will make my repayment. I mean the day hasnt even ended yet and my salary is not even in but they make you feel like your *****ing their money. As a loyal client i feel very offended by these 8am calls on the 25th of each month, but i left it because i felt capitec was a good bank. This last week i will not recommend anyone to use capitec as they cannot assist you with any problems. The problem that occured was i started a new job and like every month on the 25th i get bombarded with phone calls from capitec requesting their money so i asked the lady if she can please change my payment date to the 31st which she done. So on the 27th of August my salary was paid in and my loan went off of R1511.00 which was fine but on the 31st R1511.00 was taken off my account again so i called and informed them of my problem and the money was reversed not even an hour later they debited my account again. This has been going on every single day until today 04 September when will be reversing my money for the last time . Ii will draw all my money out of my account and will settle their loan next month. i am closing this account and i never wanna hear anything from capitec ever again. I will never recommend anyone to use them. This is unacceptable and unprofessional. I never once was in arrears with any of my loan accounts but it looks like capitec does not appreciate loyal customers so i will take my business rather to someone else.