BM
Bheka M

1 reviews | Active since May 2017

06 Dec 2023, 19:04

Capitec is useless they sending me wrong proof of payment

Capitec is so unprofessional and careless They have been sending me wrong proof of payments for a month now, I've sent several emails and 1 useless consultant called me and said nothing I made a payment today but I've been sent a last month proof of payment, this is so unprofessional and I can't even provide my people I'm making payments too.

0
Replies (3)
Capitec Bank
Capitec Bank's reply06 Dec 2023, 19:58
Official
Good day Bheka 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank
BM
Bheka M's update07 Dec 2023, 13:04
Reviewer Update
I know talk is very cheap to you, that's why you talk talk no actions, you fooling your self I've been waiting forever
Capitec Bank
Capitec Bank's reply07 Dec 2023, 16:40
Official
Good day Bheka 

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 
Capitec Bank