Capitec is useless!
Capitec is useless!
I did a transfer from my Capitec account to a Nedbank account over a week ago and this payment is STILL NOT REFLECTING. I have contacted the Capitec call centre multiple times and they can see the payment came off my account, escalated my query to Managers and I am still unassisted and in the dark as to where my money is! How utterly shocking!
Numerous managers and call centre agents have promised repeatedly to call me back with feedback, yet I am still unassisted!
I hate Capitec! They are unprofessional, *********** and now they take your money too!
Now to make my 17th call to the call centre… Probably to no avail!
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Capitec Bank's replyOfficial
15 Jun 2021, 10:34Good day Bianka
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply15 Jun 2021, 10:34
Official
Good day Bianka
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank