DK
Danja K

1 reviews | Active since Feb 2017

19 Nov 2020, 10:46

Capitec is useless at providing customer service

idiculous that after 8 months Capitec still cant resolve simple actions like attaching proof of payment to emails... I've wasted hundreds of rands on airtime lodging complaints which are "escalated" yet never resolved. Never engaged with such an unprofessional banking service in my life.

0
Replies (1)
Capitec Bank
Capitec Bank's reply19 Nov 2020, 10:47
Official
Good day Danja

Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day. 

Kind regards 

Capitec Bank