KW
Kobus W
1 reviews | Active since Mar 2024
28 Oct 2024, 08:56
Capitec is useless.
Stay away. Second review I am leaving for them now, because guess what? They are still absolutely useless, and no one there knows what is going on. They sell you products without explaining it properly which gets you into debt you didn't know you were making. You go to resolve that issue and then suddenly your other debit orders stop working.
Stay away. Just stay the **** away.
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Replies (8)0
Replies (8)KW
Kobus W's updateReviewer Update
28 Oct 2024, 09:14image.png 298.54 KB
KW
Kobus W's update28 Oct 2024, 09:14
Reviewer Update
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KW
Kobus W's updateReviewer Update
28 Oct 2024, 09:43image.png 234.45 KB
KW
Kobus W's update28 Oct 2024, 09:43
Reviewer Update
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KW
Kobus W's updateReviewer Update
28 Oct 2024, 09:43image.png 137.68 KB
KW
Kobus W's update28 Oct 2024, 09:43
Reviewer Update
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KW
Kobus W's updateReviewer Update
28 Oct 2024, 09:44This is what I call service. Wowie, 100% moving away from Capitec and will urge every single person I know to stay away. Useless.
KW
Kobus W's update28 Oct 2024, 09:44
Reviewer Update
This is what I call service. Wowie, 100% moving away from Capitec and will urge every single person I know to stay away. Useless.
KW
Kobus W's updateReviewer Update
28 Oct 2024, 10:01image.png 250.33 KB
KW
Kobus W's update28 Oct 2024, 10:01
Reviewer Update
image.png 250.33 KB
KW
Kobus W's updateReviewer Update
28 Oct 2024, 10:04Don't need to bother contacting me. I am done. I have arranged to take leave from work this Wednesday so that I can start the process of changing bank. This can just serve as a warning to other people. Stay away.
KW
Kobus W's update28 Oct 2024, 10:04
Reviewer Update
Don't need to bother contacting me. I am done. I have arranged to take leave from work this Wednesday so that I can start the process of changing bank. This can just serve as a warning to other people. Stay away.
Capitec Bank's replyOfficial
28 Oct 2024, 10:42Good day Kobus.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
Capitec Bank's reply28 Oct 2024, 10:42
Official
Good day Kobus.
Thank you for letting us know of your concern, and for your patience while we explore this matter. We have assigned your query to a designated official who will contact you within the next business day.
Kind regards
Capitec Bank
KW
Kobus W's updateReviewer Update
28 Oct 2024, 14:33My patience has run out. I am changing bank. Don't need to follow up with me. Your bank is a joke, and you hire ***********, inexperienced and ******** people. I am technically behind on a Credit Card payment because my debit order didn't go off last month and I was asked to make a manual payment. I phoned and was explained why, fair enough, and was promised it will be fixed. When it again didn't go off this month, I had to phone again. The person I spoke to, Lerato Matsime, told me that my next debit order is end of the November. Which makes no sense because I am technically a payment behind. But she confirmed that I am only getting debit ordered again at the end of November.
I am putting this out there now, if this results in me getting hit with a debit order that I cannot afford at the end of November or if I get debit ordered for the Credit card sometime before November 25th. I will be seeking legal action. I have had enough of depending on your employees to give me information that I make decisions based on which gets me into situations that I would not want to be in. I can already track back to when I took out the access facility and how it was explained to me. Which was wrong. So, I made debt I am now struggling to pay off, because YOUR employee gave me the wrong information.
Capitec can eat a fat one and I will go out of my way to tell people to stay away. To anyone reading this, stay away. Just do yourself the favor and stay away.
I am putting this out there now, if this results in me getting hit with a debit order that I cannot afford at the end of November or if I get debit ordered for the Credit card sometime before November 25th. I will be seeking legal action. I have had enough of depending on your employees to give me information that I make decisions based on which gets me into situations that I would not want to be in. I can already track back to when I took out the access facility and how it was explained to me. Which was wrong. So, I made debt I am now struggling to pay off, because YOUR employee gave me the wrong information.
Capitec can eat a fat one and I will go out of my way to tell people to stay away. To anyone reading this, stay away. Just do yourself the favor and stay away.
KW
Kobus W's update28 Oct 2024, 14:33
Reviewer Update
My patience has run out. I am changing bank. Don't need to follow up with me. Your bank is a joke, and you hire ***********, inexperienced and ******** people. I am technically behind on a Credit Card payment because my debit order didn't go off last month and I was asked to make a manual payment. I phoned and was explained why, fair enough, and was promised it will be fixed. When it again didn't go off this month, I had to phone again. The person I spoke to, Lerato Matsime, told me that my next debit order is end of the November. Which makes no sense because I am technically a payment behind. But she confirmed that I am only getting debit ordered again at the end of November.
I am putting this out there now, if this results in me getting hit with a debit order that I cannot afford at the end of November or if I get debit ordered for the Credit card sometime before November 25th. I will be seeking legal action. I have had enough of depending on your employees to give me information that I make decisions based on which gets me into situations that I would not want to be in. I can already track back to when I took out the access facility and how it was explained to me. Which was wrong. So, I made debt I am now struggling to pay off, because YOUR employee gave me the wrong information.
Capitec can eat a fat one and I will go out of my way to tell people to stay away. To anyone reading this, stay away. Just do yourself the favor and stay away.
I am putting this out there now, if this results in me getting hit with a debit order that I cannot afford at the end of November or if I get debit ordered for the Credit card sometime before November 25th. I will be seeking legal action. I have had enough of depending on your employees to give me information that I make decisions based on which gets me into situations that I would not want to be in. I can already track back to when I took out the access facility and how it was explained to me. Which was wrong. So, I made debt I am now struggling to pay off, because YOUR employee gave me the wrong information.
Capitec can eat a fat one and I will go out of my way to tell people to stay away. To anyone reading this, stay away. Just do yourself the favor and stay away.